Using Promoter.io helped us quickly surface the areas where we were really excelling as well as the areas we needed to improve. This has helped us increase customer loyalty by 125%.
We set ourselves the challenge one morning to begin measuring NPS, so we found a simple solution that seemed easy to use. It was great at first, but after a few weeks we really wanted to dig deeper on the data and add in some of our internal user properties to understand things better. Ultimately we switched to Promoter.io and life has been great ever since.
Promoter has helped us tremendously. This is the only platform that allows us to drive highly actionable feedback, analyze responses fore critical insights and effectively close the loop all in one place.